Frequently Asked Questions

Yes. Every brand on Abox's Amazon Mastery plan is assigned one dedicated account manager who owns your account end to end. You will always speak to the same person — someone who understands your catalogue, your goals, and your history.

Abox targets new listings within 72 hours of receiving the required product information and assets. Ad campaigns are typically active within 5 business days of onboarding.

Your account manager actively manages Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. Bids, keywords, and budgets are reviewed and adjusted on a weekly basis, guided by platform analytics and category benchmarks.

Yes. Your manager handles FBA onboarding, shipment plan creation, and ongoing inventory coordination directly inside Amazon Seller Central, helping prevent stockouts and maintain healthy account metrics.

Abox uses compliant review outreach and follow-up sequences — within Amazon's terms of service — to encourage genuine feedback from verified purchasers. No incentivised reviews or policy-violating tactics are used.

Your manager compiles a performance report covering key metrics such as revenue, ad spend, ACOS, organic ranking movements, and account health indicators — with clear context and recommended next steps for the coming week.

Abox manages brand presence across Flipkart, Meesho, Myntra, Nykaa, and other major Indian marketplaces. A dedicated platform manager handles each channel personally, covering listings, ads, promotions, and account health.

Your platform manager handles seller account registration, KYC documentation, catalogue uploads, and go-live coordination — liaising directly with each platform's seller support team so you do not have to navigate it independently.

The team creates platform-specific product images, descriptions, and infographics to meet each marketplace's format requirements, while maintaining brand consistency and quality across all channels.

Your platform manager actively monitors stock levels across all active channels and coordinates inventory updates with you proactively. This reduces the risk of stockouts and ensures accurate availability is reflected on every storefront.

Your manager plans and executes flash sales, coupon campaigns, and deal nominations — timed to align with platform events (such as Big Billion Days or Nykaa's Pink Sale) to maximise visibility and sales volume.

Clients receive a weekly consolidated report covering revenue, returns, and marketplace rankings across all active channels, with commentary on performance trends and clear next steps.

Abox manages brand presence on Blinkit, Zepto, Swiggy Instamart, and BBNow. Your dedicated platform manager oversees contracts, onboarding, catalogue setup, and ongoing growth on each platform.

A hyper-local strategy identifies the specific cities and demand zones where your products are most likely to sell quickly. Abox creates a city and zone launch plan for each brand, helping the platform manager prioritise where to invest inventory and advertising spend first.

Dark store visuals are product images and descriptions optimised for quick browsing decisions on q-commerce apps — where customers typically make purchase choices in seconds. Abox creates assets designed for this fast, mobile-first environment.

Your platform manager monitors stock levels at each dark store location and proactively coordinates replenishment with your supply team, keeping fill rates high and reducing order cancellations.

Your manager runs sponsored placements and spotlight ads on Blinkit, Zepto, Instamart, and BBNow, actively managing spend and adjusting campaign targeting to capture search share and improve discoverability.

Your platform manager reviews order volumes, fill rates, and cancellation trends on a weekly basis, walking you through what is performing well and what requires attention — with specific actions agreed for the following week.

Abox operates on a dedicated manager model — every brand works with one person who owns their account fully, rather than being passed between departments or junior team members. This means faster execution, consistent context, and a single point of accountability.

Engagement structure varies by the scope of services required. Please contact Abox directly at marketplace.abox.agency/contact for a proposal tailored to your brand, platform mix, and growth objectives.

Early wins such as improved listing quality, ad campaign activation, and platform onboarding are typically completed within the first two weeks. Revenue and ranking improvements build progressively from there as optimisation compounds over time.

Yes. Abox has worked with D2C startups entering marketplaces for the first time as well as established brands looking to improve performance or expand to new platforms. The discovery and audit phase at the start of every engagement ensures the strategy is appropriate for your current stage.

The brand retains full ownership of all accounts, advertising budgets, and performance data. Abox manages these assets on your behalf — full transparency is a core part of how the agency operates.

Visit marketplace.abox.agency/contact to start a project. The process begins with a discovery and audit phase where Abox analyses your brand, current marketplace presence, and growth opportunities before proposing a strategy.